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"Very rude and unhelpful"

About: Clacton Hospital

Went today for my daughter to have her feet checked by a podiatry and she was very rude and didn't have the time of day for us. When my fiance asked questions she snapped saying he kept questioning her and of course my fiancee replied by yes because she is my daughter. She was very unprofessional and I will be writing a complaint about this in more detail.

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Responses

Response from Clacton Hospital 5 years ago
Clacton Hospital
Submitted on 31/05/2018 at 15:13
Published on nhs.uk on 02/06/2018 at 03:39


Anglian Community Enterprise would like to thank you for leaving comments about our service. Whilst it is always disappointing to read that patients are unhappy, it does however give us the opportunity to improve the quality of the care and service we provide. Whilst we are unable to answer your individual comments on this website, we would very much welcome the opportunity to talk to you further in order to address your concerns. If you would contact the Anglian Community Enterprise Complaints team on 0800 819 9030 or at ACECIC.patientexperience@nhs.net.

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