"I really felt uneasy about my whole experience."

Firstly the staff were truly perfect bubbly and I felt at ease with my first part of the treatment. Then I had to wait to see the Dr, when the Dr came out to call me I went into the room and sat down I explained my issues and the Dr did some simple tests after this they said that they would put some drops into my eye and said it will sting a little. They were right, it really did sting.

They asked me to leave the room for about 15 minutes and they would call me back but during this conversation I really found it hard to understand them. I tried to make pleasant conversation with the Dr and I felt they came across abruptly. I left the room and waited....

The Dr finally called me back in to see them, again I found them difficult to understand. I sat down again and the Dr got their equipment ready they then processed and said can I look into this bright light, I did my best and asked please can you stop a moment as the light was really blinding me and hurting they then proceeded with my left eye and again I said the light is really hurting my eyes and I felt my eyes watering the Dr then placed more eye drops in my eyes and continued with the treatment I had to ask them to stop as the light was really uncomfortable.

Then out of the blue they placed a disc like shape on each of my eyes - what they were doing I don't know as they didn't explain anything to me. I know my eyes are very important that's why my optician referred me but after this treatment I came out worse than going in. I'm not saying that this Dr isn't good at her job far from it but understanding helps.

And one last thing while I was going through my treatment someone kept coming in the room dropping something off then talking to the Dr. I really felt uneasy about my whole experience.