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"In-patient CCU 14/5/18 to 17/5/18"

About: Royal Surrey County Hospital / Cardiology

This was my first experience of the Coronary Care Unit - a small but busy acute ward to which I was unexpectedly admitted following a minor procedure in another part of the hospital.

During my stay I saw each patient being treated with the same dignity, respect and care.

All staff worked hard and responded to patient's needs professionally, with kindness and a sense of humour when appropriate.

A good sense of teamwork was clear when the situation demanded - some patients were very unwell and required several staff at one time.

The doctors and their teams that I saw who visited the ward were pleasant and communicated well with the patients.

Like anyone who is admitted to hospital I was apprehensive. The staff gave me reassurance and confidence.

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Responses

Response from Royal Surrey County Hospital 5 years ago
Royal Surrey County Hospital
Submitted on 29/05/2018 at 12:53
Published on nhs.uk at 14:06


Thank you for taking the time to share your feedback with us.

We are delighted to read that you are pleased with the treatment and care you received at Royal Surrey and know the teams involved in your care will be most grateful to receive your feedback.

Your feedback will be passed along to the relevant managers to share with their teams.

Wishing you all the best.

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