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About: Norfolk and Norwich University Hospitals NHS Foundation Trust

I was recently transferred to Norwich and Norfolk Hospital requiring a PTC and biliary stent procedure following two unsuccessful attempts at a ERCP at another hospital. I have Malignant obstructive jaundice and inoperable cholangiocarcinoma with peritoneal metastases. The PTC procedure, which proved to be pretty difficult was completed two days later (as soon as I was fit enough I would guess) by the hugely skilled interventional radiology team who were not too busy despite a long day to explain the procedure to my wife after the procedure. In total I was at NNUH for only 5 days. Every single member of staff on Guist ward and all the support teams supporting the ward were highly competent, caring, kind and cheerful as we're the 2 consultants and it here doctors involved in my treatment. I am in tears writing this review not because I am terminally ill but because I still can't believe that you could find so many beautiful kind prove in one small place.

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Response from PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 5 years ago
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 15/06/2018 at 12:25
Published on Care Opinion at 13:01


Dear Patient

Thank you for your kind words regarding your care and treatment at the hospital. I am pleased to read you were treated with professionalism and kindness. I will share this with senior staff in the hospital and staff involved in your care.

Thank you for taking the time to write with your thanks and praise.

With kind regards

PALS Manager

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