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I felt that my child was valued

Posted By Funky granny

"I felt that my child was valued"

About: Dumfries & Galloway Royal Infirmary / Paediatrics

(as a relative),

We attended the Children's Outpatient's service where we were treated by a nurse (think her name was Avril). I felt my child was valued, put first and put at ease. The nurse seem to care what she was doing and we felt listened to.


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Being listened to


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Responses

Response from Kirstine Burns, Senior Charge Nurse, children's ward, DGRI, NHS Dumfries and Galloway 5 years ago
Kirstine Burns
Senior Charge Nurse, children's ward, DGRI,
NHS Dumfries and Galloway

SENIOR CHARGE NURSE

Submitted on 30/05/2018 at 16:59
Published on Care Opinion on 07/06/2018 at 13:53

Hello funky granny, I am really pleased that your child was valued and listened to by Avril. Avril is really good at making children and young people feel at ease and always communicates well with the children and their families. I will ensure that this lovely comment is shared with the staff and particularly Avril.

Kirstine Burns

SCN, children's ward.

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