"Rude nurse!"

My son suffers with asthma , every time he has a attack he usually requires steroids to keep

Him on track from home to prevent going to hospital.

His asthma started to get bad And wasn’t getting better with the pumps I could give him , he couldn’t even walk 10 paces without getting breathless . I took him to our local doctors to find they was closed for training , so I thought next closest care was bideford . I only wanted to see a someone to get a nebuliser to keep him going and to get steroids if needed rather than waiting for him to get bad and have a ambulance called . I got to Bideford and the receptionist was excellent she could see my son struggling and went and grabbed the nurse who was with me whithin 3 mins . She was very rude and made me feel silly for taking my son there to get a nebuliser and help!i was hoping after a nebuliser it would settle him and to acces what to do next.

I’m was told Very rudely I should have taken him to Barnstaple as it’s not her place to be dealing with that! She made me then carry my son out to the car gasping so I could give him a 10 pumps of blue inhalers to keep his breathing while she left and her colleague called a ambulance which then my son was admitted to having back to back nubilisers and oral steroids for days . I wouldn’t have taken him there if he doctors was

Open as they are brilliant with my son when he has these attacks . I have learnt for next time I won’t be using bideford for help again! We have taking my daughter there before many times which other nurses put her straight on nebuliser and wasn’t a problem. I understand they are a minor injuries unit but surely they can help with nebulisers?