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Care Opinion

Montacute Ward

Posted By Davy Crockett

"Montacute Ward"

About: Musgrove Park Hospital / Colorectal surgery

(as the patient),

Had an operation for bowel cancer recently.

The care received from all the staff on Montacute Ward was in my opinion outstanding. I am now home today and suddenly realised that I actually miss them all.

I must mention Rachael, the ward sister, who went way beyond what could be expected in terms of care and understanding while I was going through a very difficult period  of pain. I know she works very long hours but was  always willing to to give up her time to help you. She must play a big part in inspiring her staff to do the same.

Well done Montacute Ward, you fully deserve the awards you have received

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Responses

Response from Karen Holden, Associate Director of Patient Centred Care, Patient Experience, Musgrove Park Hospital 5 years ago
Karen Holden
Associate Director of Patient Centred Care, Patient Experience,
Musgrove Park Hospital

Submitted on 31/05/2018 at 16:39
Published on Care Opinion on 01/06/2018 at 15:44

picture of Karen Holden

I shared your feedback with Rachael Putt, ward manager for Montacute ward, here is her reply:

That is so so lovely and really does make it all worthwhile! I am truly lucky to work in the fantastic team on Montacute ward.

Rachael has shared with her team and they all really grateful that you took the time to post your feedback. It is appreciated.

Wishing you all the best in your recovery from your surgery.

kind regards

Karen

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