This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Throat surgery"

About: Royal Blackburn Hospital / Accident and emergency

Many thanks to all the staff in the emergency dept.and the operating theatre who cared for me on ,Thursday and Friday

A surgeon did opration on my throat .he was very helpful Docter .first he put some thing in my mouth it was very painful then I told himgive me 5minute then try again and he gave me 15 minuets and put injection to less pain and he remove all from my throat completely that was blocking me to eat ,drink and speaking from few days a lot of pain I was feeling die myself .i had very bed painful past 5-6days .I went to see Nhs nurse Accrington 7pm in the evening she told me it’s very worse now she gave some antibiotics to take them and she told me to go blackburn emergency department.After I had come round I explained the situation thay start doing treatment and had surgery same day thanks for blackburn royal hospital especially thanks to the doctor because he told me a lot before doing it .he told me not to worry about it you will ready to go home tomorrow after had been removed from your throat you will be ok .I am fit and healthy today going back home this afternoon.A very good experience here .

This is my first experience

NHS in an emergency,

All the staff I have encountered have been professional,courteous and concerned.

Many thanks.

Patient

Mohammad fiaz

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital
Submitted on 25/05/2018 at 15:26
Published on nhs.uk at 18:06


Thank you for taking the time to tell us about your recent visit to the Emergency Department at Royal Blackburn Teaching Hospital for surgery on your throat.

It is lovely to receive such positive feedback regarding the care and service you received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and best wishes.

Sarah Ridehalgh

Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k