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"Superb Paediatric Care for a rare automimmune..."

About: Norfolk & Norwich University Hospital

My little boy (just 2) was seen by a Paediatric consultant here who was fantastic. We had not had a great experience in another department of the hospital and my faith had been knocked.

In Paediatrics we were seen extremely promptly. An infection was diagnosed very quickly and appropriate second opinions sought from experts in his very rare autoimmune disease. The liaising with our GP, CAU and Pharmacy has been great. All.my questions have been answered (and I had plenty) and nothing was too much trouble. I had been made to feel like an over anxious mother elsewhere whose gut instincts about her child weren't valued. In this Department, my child's needs came first and foremost and I came away with a much better understanding of his disease and what to expect, as well as a referral to a specialist hospital. Absolutely first class treatment. Could not be more grateful

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 5 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 14/06/2018 at 15:05
Published on Care Opinion at 16:41


Dear Family Member

Thank you for your kind comments about your son's care under the Paediatric team at the hospital. I am pleased that staff have been professional and supportive. I will share this with senior staff in the hospital so that your thanks and praise can be shared with staff.

Thank you for taking the time to write.

With kind regards

Sarah Eastwood, PALS Manager

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