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Care Opinion

Brilliant service

Posted By Mrs mcq

"Brilliant service"

About: Lorn & Islands Hospital Royal Hospital for Children (Glasgow)

(as a relative),

We had a visit to A&E in Oban with our son who had broken/dislocated his arm. He was referred to RHC to further deal with the injury.

We were seen in both departments very quickly and had brilliant service from all health care professionals throughout our visit.

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Responses

Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland 5 years ago
Maimie Thompson
Head of Public Relations and Engagement, Chief Executive's Office,
NHS Highland

Submitted on 04/06/2018 at 08:47
Published on Care Opinion at 12:13

picture of Maimie Thompson

Dear Mrs mcq

Sounds painful and I do hope your son is recovering well. It was very kind of you to take the time to feed-back. Its appreciated and I am especially glad you got a 'brilliant' service.

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Response from Coral McGowan, Patient Services Manager, Women & Children's Services, NHS Greater Glasgow and Clyde 5 years ago
Coral McGowan
Patient Services Manager, Women & Children's Services,
NHS Greater Glasgow and Clyde

Submitted on 04/06/2018 at 09:14
Published on Care Opinion at 12:13

picture of Coral McGowan

Dear Mrs mcq,

I was very sorry to hear about your son's injury and I hope he is feeling much better now it has been treated.

Thank you so very much for taking the time to let us know that you were pleased with the service you received here at RHC.

I have shared your comments with the team who provided the care for your son, all of whom were delighted with your feedback.

Kind regards

Coral

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