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Care Opinion

WestMARC wheelchair care

Posted By julietwf36

"WestMARC wheelchair care"

About: WestMARC (Forth Valley) / Adult Wheelchair Clinic

(as a service user),

I  have been a wheelchair user for 10 years and have moved three times in that period. However, the constant has been WestMARC and the care I have received, particularly from Alan who always comes to service the chair and sort out any niggles.  It's so reassuring I always see the same person.

I must say all the people I see at WestMark a lovely. I recently went there for an assessment for an energy efficient wheelchair and was treated  with kindness and care at all times.

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Responses

Response from Heather Richardson, Interim General Manager, Emergency & Acute Medicine, NHS Greater Glasgow & Clyde 5 years ago
Heather Richardson
Interim General Manager, Emergency & Acute Medicine,
NHS Greater Glasgow & Clyde

Submitted on 28/05/2018 at 10:20
Published on Care Opinion at 15:56

Dear julietwf36,

Thank you very much for posting your story on Care Opinion.

It is always lovely to read when the relationship building that we aim for by ensuring there is consistency in who we are sending and who you are seeing within WestMARC or in the comfort of your own home is appreciated.

I would also like to say a huge thank you for submitting your feedback about Alan who will be delighted to get your feedback.

Kind Regards

Heather McIntosh

Operational Services Manager

WestMARC | West of Scotland Mobility and Rehabilitation Service

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