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Breast cancer care

Posted By Labrador Suzie

"Breast cancer care"

About: Crosshouse Hospital / Medical Oncology

(as the patient),

I had my lumpectomy here in May and had outstanding care from my lovely consultant surgeon Ms Reid and her team. The nurses were so caring, understanding and cheerful. I was kept informed of what was going to happen   all the time and that was very reassuring. Can't thank them enough 

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 5 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 28/05/2018 at 16:39
Published on Care Opinion at 21:54

picture of Eunice Goodwin

Dear Labrador Suzie,

What a lovely story you have shared with us. If you have to have an operation, this is how we all want to be cared for. I will share your thanks with Ms Reid and the teams you have mentioned. I am sure they will be well pleased.

Thank you for taking time to share this with us.

Best wishes,

Eunice

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