I’ve been with this practice for a number of years and it used to be fabulous and I would have recommended it to anyone but over the last few years it’s gone downhill and now I really wouldn’t recommend it. If you’ve got a ‘routine’ health issue like tonsillitis or a chest infection then it’s fine but anything that needs more time and attention then it becomes really difficult. Firstly it’s nearly impossible to get an appointment with the same doctor twice which makes continuity a big issue. Secondly when you do get that appointment it’s normally around a month away which isn’t suitable for every medical complaint. When you end up seeing more than one doctor for the same problem their opinions differ and their advice conflicts, sometimes massively. As another reviewer has pointed out you wait weeks or even a month for an appointment then you only have 10 minutes to discuss the problem with no option for a longer appointment or a follow up appointment (unless you wait another month) to properly discuss and get the problem dealt with properly. I can’t mention any names but there are a few doctors at the practice who are really good and really put lots of effort in to successfully treating / resolving your problem but there are others who are rude and dismissive of your concerns which really isn’t helpful.
"Great for simple medical issues but useless..."
About: Elm Surgery Elm Surgery Plymouth PL6 8UF
Posted via nhs.uk
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