I'm sorry to say that my visit to this site today (Abbey Medical) wasn't satisfactory. I went for a pill check and all was going ok until the nurse asked me if I wanted a written prescription or computerised one sent to my pharmacy. As she was still questioning me I replied, "written" and she said it would have to be signed by doctor to which I replied that I'd rather have one sent to the pharmacy then as I'd not known this before. To this she replied I've already put it through now so no you can't have one sent. I kindly told her I'd very much appreciate it if she send one out the pharmacy as I'd have to come back to the surgery to pick up the written prescription to which she asked me if I was working. As I said no I'm not working, she rudely said "I think women that don't work nowadays are more busier than working women". Even after this I remained calm and just said I had school runs to do not that that was any of her concern. She was totally unprofessional and rude. She became frustrated at me when I kindly asked her if the prescription would be signed now so I didn't have to come back. She just kept saying I don't know anything ask at reception. It wouldn't have been too much for her to just rip up the written prescription and send one out to the pharmacy of my choice and she didn't have the right to be giving me rude sexist comments. We need better service than this please.TOTALLY UNPROFESSIONAL AND VERY RUDE.
"Rude nurse"
About: Abbey Medical Centre Abbey Medical Centre Barking IG11 8RJ
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses