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"My colonoscopy experience."

About: Rochdale Infirmary

I was treated at all times with civility, respect and great professional care by all.

I met a member of staff before the procedure when she gave me a most comprehensive explanation of everything I needed to know. On the actual day, the same member of staff met me before the procedure to make sure I was happy with everything. During the procedure performed by a Dr extremely competently, the member of staff continued to to look after me, at one point moping my brow! She phoned me the next day to ensure that everything was all right, and a week later to tell me the results of the test were negative.

I really cannot praise RIH highly enough.

Thank you so much,

Stephen Giller.

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Responses

Response from Rochdale Infirmary 5 years ago
Rochdale Infirmary
Submitted on 08/06/2018 at 14:08
Published on nhs.uk at 15:06


Dear Stephen, thank you for sharing your experience.

From your description, it appears you received the care and compassion our staff work hard to provide for every patient.

Your comments were very much appreciated by the Endoscopy staff.

Regards,

Head of Patient Experience

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