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"I feel the surgery was pointless"

About: Wolverhampton and Midland Eye Infirmary / Ophthalmology

(as a service user),

After months of appointments and 3 lots of laser surgery,I had cataract surgery and other procedures performed.

Was practically thrown out the hospital 2 hours after a general anaesthetic as the ward was a day ward.

3 months later,my vision is worse,I feel awful and I'm still on high dose medication.I feel the surgery was pointless.

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Responses

Response from The Royal Wolverhampton NHS Trust 5 years ago
Submitted on 24/05/2018 at 13:56
Published on Care Opinion at 15:40


Thank you very much for taking the time to post comments regarding your patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Eyes38 (a service user)

Sorry,I don't see what can be achieved now.

Response from The Royal Wolverhampton NHS Trust 5 years ago
Submitted on 25/05/2018 at 13:51
Published on Care Opinion at 14:00


Thank you very much for your reply.

I am concerned that as you are still experiencing problems with your vision after 3 months, I would like to offer you the opportunity to see if any further assistance can be given by way of a review appointment.

Once again, please contact the Patient Advice and Liaison Service if you would like to discuss this further.

Kindest Regards

Alison Dowling

Head of Patient Experience and Public Involvement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Eyes38 (a service user)

I am still having numerous appointments every week.

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