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"Thankyou A&E staff for treating my Mum"

About: Southampton General Hospital / Accident and emergency

I’d like to thank the staff at A&E for treating my Mum so well on Wednesday 16th May. You were all charming, kind and efficient. You treated my mother with dignity and respect and a little humour, which was just right for her.

With all the building going on around A&E it was difficult to find our way in and it was quite confusing to get to different departments, but staff were helpful in guiding us. They are working in difficult conditions and A&E environment felt a bit of a 3rd world mess, an waiting room was very depressing, but this was overcome by fabulous staff. So thankyou.

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Responses

Response from Southampton General Hospital 5 years ago
Southampton General Hospital
Submitted on 04/06/2018 at 13:47
Published on nhs.uk at 14:06


Thank you for your kind words, I will ensure they are shared with the team.

Many thanks

Laura White

Patient Insight Manager

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