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As good as ever

Story from nhs.uk

"As good as ever"

About: Shepton Mallet NHS Treatment Centre

My first knee replacement at Shepton Mallet treatment centre was so successful that I elected to have the second knee treated there.

It is a calm and relaxing environment for a procedure that can be nerve wracking.

All the members of staff are courteous and helpful. There is no denying that this is a painful operation but treatment is guided towards making it as painfree as possible.

The food is tasty and varied. With menu in hand, the hardest problem is deciding what to choose. When the food arrives, it is never disappointing.

My grateful thanks to all involved in my treatment a d care.

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Responses

Response from Shepton Mallet NHS Treatment Centre 5 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 18/06/2018 at 09:12
Published on nhs.uk at 10:05

Dear Mrs Lynes

Thank you so much for taking the time to leave feedback on your recent experience at Shepton Mallet NHS Treatment Centre.

We aim to provide a high quality, efficient and professional yet friendly patient focused service in clean and comfortable surroundings and it was lovely to hear we have achieved that aim. As holders of the Gold Catering mark from the Soil Association, we have a reputation to uphold regarding the quality of our food and our catering team will be delighted to hear of your feedback.

We hope you have made a good recovery from your procedure and have achieved the outcome your were hoping for.

Kind regards

Trudy Craig BA (Hons) Humanities, Registered Nurse

Patient Quality and Safety Manager

T : 01749 333743

Trudy.Craig@careuk.com

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