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"Tooth removal"

About: The Eastman Dental Hospital

I have been to the hospital for a tooth removal. I have done this before and everything was perfect.

This time I was assisted by 5 ladies they nearly took all my air and they have been struggled to do this minor intervention for nearly 50 minutes. Everything went wrong, two of them tried to remove the tooth and pulled the gum and cut it like butchers and finally one succeded but she manage to stitch half of my mouth, cause all the damaged they made. The manager or whoever was came in and tried to cheer me up saying all looks perfect. Believe me, is horrible, I have never been like this after a tooth removal.

I have been in pain since then and contacted'em I was told to wait till Monday when Bank Holiday is.

I simply believe they have done some practice on me, they looked very unsure and they nearly managed to transform an easy dental removal into a drama. I do not think they care, I called them so many times and simply were helpless.

I lost my faith and I failed, I cried and I am still thinking why didn't I had enough courage to leave the room?I simply learnt a lesson, when I feel something is not going to be ok, I will give up no matter what. This is inadmissible in a country like this!

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Responses

Response from The Eastman Dental Hospital 5 years ago
The Eastman Dental Hospital
Submitted on 13/06/2018 at 09:01
Published on nhs.uk on 14/06/2018 at 03:37


Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of tooth extraction at Eastman Dental Hospital. If you would like to discuss this further please contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3447 3042 quoting Ref: 28372

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