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"My daughter's recent hospital stay"

About: Stoke Mandeville Hospital / Paediatrics

(as a parent/guardian),

My 8 year old daughter was admitted on Tuesday evening to Stoke Mandeville Hospital paediatric decision unit with severe vomiting and dehydration.   I was very worried about her and she was very distressed  but the staff on PDU could not have been more caring and reassuring to both of us.   We were transferred to Ward 3 Children's ward at 2 am and the care shown to us was amazing.   The nurses and doctors on the ward were brilliant throughout our stay.   There was a lovely play specialist who included my daughter in activities and the ward teacher made sure she had things to do during her time with them.   The facilities for parents was really good, with a separate kitchen and quiet area if needed.   We were discharged home the next day after fluid replacement and advise given if we needed to come back.   There is an open door policy for 48 hours for re-admission if necessary.

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Responses

Response from Buckinghamshire Healthcare NHS Trust 5 years ago
Submitted on 24/05/2018 at 13:46
Published on Care Opinion at 15:39


Dear parent

Thank you for your lovely words and for taking the time to share your experience when you attended the Paediatrics Decision Unit and ward 3 at Stoke Mandeville Hospital.

It is so lovely to hear of how our staff worked well to provide you and your daughter with a high level of kind, wonderful and compassionate care in what would have been a distressing time for you.

It is also very reassuring to know that the nurses, doctors and play specialist were brilliant and I your daughter was involved in different activities, which made her stay better.

We will ensure your words of 'thanks' are passed on to the members of staff, for recognition and further encouragement.

Kind regards
Patient Advice and Liaison Service (BHT)

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