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"unsatisfactory treatment"

About: Darent Valley Hospital

After having colorectal surgery in December 2017 with the wonderful team at Queen Mary sidcup. my follow up was with someone from the consultants team at darenth valley monday 9.30 14/5/2018. after waiting 30 minutes after my appointment time i went in.

my results were gone through again. I did express concern regarding pain under my rib going round to the back. after having a feel he said thought it was muscular and as i have had a lot of nhs treatment I'll be checked in 6 months.

apparently i should have had a scan after 3 polyps were removed but this did not happen so i assume that will in be 6 months as well.

really disappointed with this team member and his attitude. my other treatments were not related to this problem

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Responses

Response from Darent Valley Hospital 5 years ago
Darent Valley Hospital
Submitted on 18/05/2018 at 14:38
Published on nhs.uk at 15:07


We were sorry to read that your experience at our hospital was not as expected. If you would like us to investigate your complaint further please contact our Patient Advice and Liaison Service (PALS) on 01322 428382 or email dgn-tr.pals@nhs.net so we can look into your feedback.

Thank you.

The Communications Team

Darent Valley Hospital

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