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"Amazing place of hope, help and happiness"

I went with my mum to this hospital filled with trepidation and dismay. I thought the path ahead was going to be bleak and the news hopeless. How wrong could someone be. The wonderful Consultant we saw not only helped my dear mum but also helped me and the wider family. He gave no false hope, explained everything so clearly AND in plain English that everyone, including my mum understood the road ahead. He allayed our fears, explained that things (in our case) were not as bad as we had expected, thank goodness and explained exactly how we could help mum and more to the point how she could help herself. This didn't happen overnight of course we have been working with the clinic for 2 wonderful years and I still have my lovely mum by my side (even though her memory is poor, we have coping strategies..... That work!). I can't praise or thank this clinic and it's staff enough. It's because of them I still have my mum and my sanity.

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Responses

Response from St Mary's Hospital 5 years ago
St Mary's Hospital
Submitted on 18/05/2018 at 09:28
Published on nhs.uk at 10:05


Thank you so very much for your kind words of appreciation. The Memory Service and Younger People with Dementia Team work hard to ensure that people who come into contact with our services and their loved ones have a positive experience. We have a dedicated team who are committed to enabling people to live well with dementia and it is always encouraging to get such recognition.

Katie Jackson

Clinical Team Manager

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