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Prompt friendly service

Story from nhs.uk

"Prompt friendly service"

About: Ilkeston Community Hospital

Took my daughter today who had had a bad fall which resulted in a very painful and swollen ankle/foot.

She was checked over and x-rayed and then bandaged and a follow up appointment made. Staff were polite and helpful and my daughter was seen promptly.

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Responses

Response from Ilkeston Community Hospital 5 years ago
Ilkeston Community Hospital

Submitted on 18/05/2018 at 13:33
Published on nhs.uk at 15:07

Thank you for taking the time to share your recent experience in Ilkeston MIU.

We are pleased to hear that you and your daughter received good quality treatment appropriate to your daughters needs based on the ankle/foot injury she had sustained and were greeted by friendly professional staff that put her at ease.

We continually strive to deliver the best possible individual care to our patients and feel privileged that you have taken the time to feed back to us.

I will be sure to pass on your comments to the team.

With many thanks

Chrissy Fairey - Patient Experience Information Officer

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