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Care Opinion

Thankyou Musgrove Breast Care

Story from nhs.uk

"Thankyou Musgrove Breast Care"

About: Musgrove Park Hospital (Taunton)

From the Receptionist, the nursing and care staff, the Dr and the Consultant the dignity, understanding and care shown in this department is second to none, they were exceptionally kind, understanding of a nervous patient and above all kept you informed all the way through which is important for people who are under great stress, thankyou for what was for me an exceptionally worrying ordeal, which turned into a highly professional and caring experience....

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Responses

Response from Alison Wootton, Director of Patient Care, Taunton and Somerset NHS Foundation Trust 5 years ago
Alison Wootton
Director of Patient Care,
Taunton and Somerset NHS Foundation Trust

Submitted on 24/05/2018 at 08:40
Published on Care Opinion at 12:22

picture of Alison Wootton

Thank you for your feedback. The level of care you describe is what we aim for, for everyone who uses our services. We will make sure the team are aware of your feedback and how there care helped you when you were very nervous.

Yours Alison.

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Response from Charmaine Griffiths, Volunteer and Patient Involvement Lead, Patient Experience, Somerset NHS Foundation Trust 5 years ago
Charmaine Griffiths
Volunteer and Patient Involvement Lead, Patient Experience,
Somerset NHS Foundation Trust

Submitted on 07/06/2018 at 20:45
Published on Care Opinion at 21:07

Thank you for taking the time to feed back to the Breast Care Department about your favourable experience during your visit to the Centre. We are really pleased that you found all of our staff to be caring and professional and we will feed your comments back to them as it is good for everyone to know that their efforts have made a positive difference to you.

Thank you once again.

Sandie Sealey,

Breast Care Unit Manager.

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