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"Removal of subcutaneous cyst"

About: Holme Valley Memorial Hospital / Day surgery

(as a service user),

I was referred to Holmfirth Memorial Hospital by my lovely Dr Book, she assured me that the doctor there is wonderful and would be able to remove the cyst quickly and easily. I was able to choose a convenient day and time so that I could attend after work without any problems. I arrived to a very clean, pleasant and welcoming hospital, greeted by a friendly polite receptionist.   The nurse who came to get me was so supportive throughout my visit, and I felt at ease to say when I suddenly panicked and she helped me stay calm. Dr Wright was very nice, and explained what was happening and what he could do and how. Again he was very nice, and reassuring too.   After 10 minutes of being in the operating room it was all finished - I'd caused myself more pain in the past trying to get rid of it myself.   I was so relieved and so pleased that I had this minor surgery done. Please send my thanks and gratitude to all involved: -)

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 5 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships
Submitted on 21/05/2018 at 11:25
Published on Care Opinion at 11:49


Hi there

Thank you for sharing this lovely feedback. We are delighted to hear how the team were able to make you feel so much at ease at what can be a worrying time.

Best wishes

Sarah

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