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Please keep to your advertised closing times

Story from nhs.uk

"Please keep to your advertised closing times"

My wife had an infected toe. Closing time was advertised at 9. We sat from 7 to 8.10. Wife seen by nurse and told to come back tomorrow as they had closed 10 minutes ago. Not impressed at all.

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Responses

Response from South Liverpool NHS Treatment Centre 5 years ago
South Liverpool NHS Treatment Centre

Submitted on 08/10/2018 at 09:20
Published on nhs.uk at 10:05

We’re sorry to hear you didn’t have the best experience here at the Trust…if you’d like to get in touch with our PALs team who deal with concerns and complaints, please do and they will look into this right away for you. You can get them on email via PALS&Complaints@rlbuht.nhs.uk or on the phone via this number: 0151 706 4903.

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