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"Great Hospital and Wonderful staff"

About: Norfolk & Norwich University Hospital / Plastic surgery

I was sent to Norwich and Norfolk university hospital Easton Ward,for minor plasticts surgery on my lip which I had bitten though after I had collapse the day before.

Was asked to attend the Hospital at 8am but didnt have the operation untill 3pm that afternoon.

Altho the long wait around the hospital which is understandable on an emergency ward, I’d just like to say how lovely the staff were all day and the team in the theatre, I was put at ease and everything was explained to me really well. Everyone I met was kind and friendly which goes a long way. Thankyou and keep up the great work you are doing.

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Responses

Response from Sarah Eastwood, PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 5 years ago
Sarah Eastwood
PALS Manager,
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 17/05/2018 at 12:17
Published on Care Opinion at 16:07


Dear Patient

Thank you for your kind comments about your recent attendance at the hospital. I am pleased to read that staff were kind, friendly and efficient. I will share this with all staff involved in your care and thank you for taking the time to write.

With kind regards

Sarah Eastwood, PALS Manager

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