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Great Staff at A&E

Story from nhs.uk

"Great Staff at A&E"

About: Dewsbury & District Hospital / Accident and emergency

I had to make a visit to Dewsbury A&E yesterday to get an ankle injury checked out.

Right from the start of my visit at main reception I was dealt with in a most professional but pleasant manner.

I may have timed my visit well but I did not have long to wait to be called to have my ankle checked and then a quick wait for an x-ray.

When I returned back after the x-ray I got the results within 15 mins and was off back home with advice on pain management and a copy of exercises to be done to aid recovery.

May I say all staff that I dealt put me at me at my ease immediately - very impressed!

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Responses

Response from Dewsbury & District Hospital 5 years ago
Dewsbury & District Hospital

Submitted on 16/05/2018 at 12:32
Published on nhs.uk at 15:06

Thank you for taking the time to post these positive comments about the staff in our emergency department.

I am delighted that your experiences were so positive with everyone whom you came in contact with and staff were able to support you during this time.

Please be assured your comments will be passed on to the teams in the Emergency Department.

I wish you well with your recovery.

Kind regards

Clare Blackburn

(Patient Liaison Improvement Lead)

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