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"Maternity disaster"

About: North Middlesex Hospital / Maternity care

Baby 2, waters broke at home, turned up and was told to take a seat in triage as there was a shortage of staff. After 2 minutes my second waters broke and were green (meconium) so taken in and strapped up to monitor. Was observed for 5 minutes then told there was a room ready upstairs. Arrived there to see it was dirty and like it hadn’t been cleaned since the last patient. After 5 minutes my contractions intensified so I asked my husband to get someone- he was told to wait. 10mins later I was ready to push so my mum ran out screaming for help as no one had still been in to see me or observe me. A midwife came running in and shoved her hand in during a contraction to check if I was dilated, 2 minutes later baby arrived. I bled massively and passed lots of clots and had 3 infections following the birth. I still have one now 7 weeks later. I had no pain relief and the midwife was extremely rough and non sympathetic (she seemed stressed) No one asked to see my birth plan, I didn’t get any pain relief and it was a traumatic labour because the hospital was short staffed. I was made to walk to recovery with blood dripping down my legs. I was then kept in for 3 nights as there were discrepancies in my notes. Because staff hadn’t kept good notes during my pregnancy there was lots of questions meaning Doctors wouldn’t discharge me. As a result my baby was given a blood test and anti biotics (which I refused to give him) unnecessarily as a later scan showed everything was fine. I also had shingles at the time of birth but when showing the Doctors they said it was a bite, luckily my newborn didn’t get chickenpox from it! Overall a really poor experience from north mid, they are clearly overstretched and understaffed and some undertrained and unable to be consistent. Such a shame as my first experience was amazing. Won’t be recommending.

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Responses

Response from North Middlesex Hospital 5 years ago
North Middlesex Hospital
Submitted on 21/06/2018 at 08:54
Published on nhs.uk at 10:05


Dear Ms Moursy,

Thank you for taking the time to provide the feedback you have regarding our services. I am saddened to hear that the standard of care you experienced fell below the standards I would expect. Whilst our services can become busy, we should never compromise the quality of the care we give. Our Labour Ward matron Aileen Liddell has responded to your comment formally but should you have any further concerns regarding your care, please do not hesitate to contact us.

Kind regards

Shereen Nimmo

Head of Midwifery and Gynaecology

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