"Experience at sandwell"

My son had a phone call saturday evening to go to the hospital as matter of urgency as they had found something in his blood.

When he arrived no one knew anything about him and asked why he had attended.

He told them he had received a phone call to go straight up as the medics were waiting and he needed a drip.

He was left in a and e for 3 hours no one telling him anything.

Eventually a nurse came and put him in a side room shutting the door.

When we asked at the desk she said he may have cdiff. This is not good as the waiting room was busy and if you have cdiff you should be in a seperate room.

No obs were done only a blood test.

They said he had a infrction but didnt know what it was.

They then put him on amu where the change over of staff didnt know he was there and had no paper work.

He was then told he would have to stop the night but didnt know why.

He had no obs taken and not even a jug of water.

The bed had to be changed as it was dirty.

They gave him no drips or ivs.

Next morning they gave him antibiotics and said he could come home.

They confirmed he had cdiff.

He was offered breakfast and when he chose cereal they said he couldnt have any dairy so he chose toast which had butter on and tea with milk in.

He gave up in the end.

I think this is bad as he was asked to go up with the medics waiting for him and he didnt choose to go and block a bed especially as he was unwell.

I used to think this was a good hospital but after this experience i have changed my mind.