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Staff were amazing

Posted By Sheila1

"Staff were amazing"

About: University Hospital Monklands / Endoscopy

(as the patient),

Staff were amazing and explained everything and what was going to happen and when.  I was made to feel very at ease.  Everything done very well.  Nothing could have been done better, perfect.

Thank you!

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Responses

Response from Karen Phillips, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Karen Phillips
Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 14/05/2018 at 16:18
Published on Care Opinion at 17:59

picture of Karen Phillips

Dear Sheila1

Thank you for your post on Care Opinion. I will have great pleasure in passing on your comments to Sister Smith and her staff in the Endoscopy Unit.

The staff in strive to ensure all patients are cared for in Endoscopy in a very person centred way to ensure good communication therefore allowing you to have a positive experience.

Hope you are recovering well following your procedure.

Thank you

Kind Regards

Karen

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