"Staff treated my mother with kindness and respect."

About: Colchester General Hospital Colchester General Hospital Colchester CO4 5JL

Posted via nhs.uk 12 years ago

What I liked
My mother recently had a gastroscopy and was treated with respect and kindness. She was very anxious but the staff were very understanding and supportive.
What could be improved
The receptionist could have been more welcoming.

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gastroscopy

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Colchester General Hospital

Submitted on 22/11/2015 at 11:07

Published on nhs.uk on 23/11/2015 at 01:32

Thank you for such wonderful comments, I will ensure they are shared with the team involved.
Many kind regards
Tammy Diles Head of Patient Experience 07785588620

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Staff treated my mother with kindness and respect.

"Staff treated my mother with kindness and respect."

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