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"first class care ward 19"

About: Queen Elizabeth Hospital (London)

All the staff, from the cleaners, to the care assistants to the nurses and doctors provided a first class service for my father and should be congratulated and praised to the sky.

The respect and kindness they showed him was touching.

They looked after him as if he were their own family.

Myself, my sister and my mother felt listened to and my father was so well cared for. We have nothing but deep gratitude and admiration for all those who cared for him.

They made a huge difference to his life and to ours.

Thank you from the bottom of our hearts.

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Responses

Response from Queen Elizabeth Hospital 5 years ago
Queen Elizabeth Hospital
Submitted on 25/05/2018 at 07:59
Published on nhs.uk at 09:05


Thank you very much for taking the time to feedback your comments regarding the care provided on Ward 19 to your father. The matron for this area have shared your feedback with the staff on the ward and are very pleased to learn that your father received good care.

Your comments have also been conveyed to the cleaning team too.

It is lovely to receive such positive feedback and we wish you and your father all the best for the future

Kind regards

Patient Experience Team

Lewisham & Greenwich NHS Trust

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