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"Day Surgery"

About: Queen Victoria Hospital (East Grinstead) / Plastic surgery

I was seen in clinic about a month ago and then admitted for day surgery yesterday for the removal of a melanoma and lymph node. On both occasions I was seen on time by very caring, professional staff. I was quite nervous of having a general anaesthetic yesterday but everyone was very understanding and calming. The pre-op assessment was very efficient and quickly done, the anaesthetic was much easier than I had anticipated and the next I knew was waking up in recovery two hours later. All the staff there were as caring and lovely as I have come to expect from QVH, and I was soon well enough to be discharged.

I am sure no-one enjoys having surgery but everyone helped to make it such a positive experience - Thankyou so much

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Responses

Response from Nicolle Ferguson, Patient Experience Manager, Queen Victoria Hospital NHS Foundation Trust 5 years ago
Nicolle Ferguson
Patient Experience Manager,
Queen Victoria Hospital NHS Foundation Trust
Submitted on 16/05/2018 at 16:49
Published on Care Opinion on 17/05/2018 at 15:35


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Dear Lesley

Thank you so much for posting your personal experience of your recent treatment.

As you have commented, no one really likes coming into hospital and I know that all the staff work really very hard to ensure that they provide patients with the greatest of care and make a make a patients experience as comfortable as possible. They will appreciate your positive feedback and it is a real credit to our staff and service that you feel happy to recommend us to others.

I wish you all the very best with your recovery.

Kind regards

Nicolle Ferguson

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