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my mums care in a&e and ward 212/213 ari

Posted By gbarlow18

"my mums care in a&e and ward 212/213 ari"

About: Aberdeen Royal Infirmary / Emergency Medicine Aberdeen Royal Infirmary / Orthopaedics

(as a relative),

My mum was recently involved in an accident and the care she received in a&e from nurse emma fraser in resus was amazing and was so friendly which helped during a stressful time,

also the staff in ward 212/213 were so helpful nothing was a trouble and always cheery giving how busy they were as my mum is a staff member in the hospital she was not looking forward to being a patient but we could not fault the care she has received including the physio's and ots.

from a very grateful family

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Responses

Response from Julie Wattie, Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division), NHS Grampian 5 years ago
Julie Wattie
Nurse Manager, Medicine 1 (Medicine and Unscheduled Care Division),
NHS Grampian

Submitted on 14/05/2018 at 14:46
Published on Care Opinion on 15/05/2018 at 11:24

Hi gbarlow18

Many thanks for taking the time to tell us about your experience in the Emergency Department. Your feedback will mean a lot to the staff that cared for your Mum, to hear that they made a difference is so positive and the team will be very proud.

I hope that your Mum is recovering well.

Thank you

Julie

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Response from Andrew Baird, Senior Nurse, Site and Capacity, NHS Grampian 5 years ago
Andrew Baird
Senior Nurse, Site and Capacity,
NHS Grampian

Submitted on 15/05/2018 at 20:05
Published on Care Opinion at 22:26

Many Thanks for taking the time to respond on the care opinion website about your mums recent admission. The staff on ward 212/213 will be delighted to hear your kind words. Positive feedback is always welcome to team. Your message will be shared with the physiotherapists and occupational therapists on the ward.

Hope your mum is making a speedy recovery

Thank you

Andrew

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