"Inadequate care given in 9 north"

I was transferred to 9 north from another ward sometime in early April. I had problems with my legs and as it got worse , I found some clinical sisters very unhelpful and I was not treated with dignity or respect and I felt humiliated as I had a fall whilst transferring from a commode to bed with the help of a HCA who was very caring helpful and she called one of the clinical sisters for help. As I fell my legs bended backwards and I needed help to get off of the floor. I was upset and crying as I was in severe pain. The clinical sister said to the HCA in front of me, to leave me on the floor and she gave me a pillow and said she’ll come back after I calmed down. She treated me like a child, no dignity or respect as I lay on the floor. The ward manager was not as helpful as she was siding with the clinical sister. Never been treated lol me Riis before and I hope I will never experience this again.