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Very helpful, sympathetic and caring manner by all

Posted By Mike H-L

"Very helpful, sympathetic and caring manner by all"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I attended Queen Margarets Hospital for the removal of left inguinal lymph node in the day surgery unit recently. The preparation, procedure and back to ward within two and a half hours. Discharge to home by lunchtime . No pain!  I found the  Admission and discharge procedures were helpful informative and dealt with FAQ's

I was dealt with in a very helpful, sympathetic and caring manner by all.

Any advice for the future? Just carry on. You are important!!!

Many thanks and regards to all.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 15/05/2018 at 12:40
Published on Care Opinion at 13:18

picture of Nola Cassidy

Dear Mike H-L

Thank you for taking the time to post such lovely feedback in Care Opinion, your comments will go along way to reassuring the staff we are doing a great job. Its good to see that your procedure was carried out in a timely manner and you were pain free, and I am glad you found the admission and discharge process informative. Thank you for your advice for the future we will definitely carry on making sure each patient has a positive experience when they come to the unit.

Wishing you well in your recovery

Kind Regards

Nola

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