"I felt that the staff were caring and sensitive."

About: Ealing Hospital

What I liked

I attended A&E this evening for a minor complaint. I was anxious and the doctor put me at ease, listened to my concerns and kept me informed about what was happening. I was fortunately able to be discharged but prior to doing so the doctor made a suggestion for onward referral which I have accepted. I have attended A&E with similar problems in the past but have to say that the doctor who treated me tonight was professional, sensitive and provided me with holistic care to the extent that I felt I needed to comment on this site.

What could be improved

nothing

Story from nhs.uk

Responses

Response from Ealing Hospital

Thank you for taking the time to write with your feedback. We were pleased to learn that you had such a positive experience when you attended the hospital recently. Your kind comments will be conveyed to the staff in our A&E department.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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