My mum had had a bout of flu and was having difficulty breathing. I called 111 to ask for advice. The person who took the call spoke to my mum and decided an ambulance was needed due to her breathing difficulties.
Two paramedics, Kirk and Sonia, spent 2 hours with my mum conducting lots of tests and an ECG. They were both very caring and helpful. Mum needed antibiotics as the breathing problems were due to a chest infection.
Kirk and Sonia got hold of an out-of-hours GP and arranged for the prescription as it would have been a longer and more convoluted process for us. This took the stress out of the situation. This is a brilliant service to have.
"Paramedics who attended to my mum"
About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance South Western Ambulance Service NHS Foundation Trust Emergency ambulance Exeter EX2 7HY South Western Ambulance Service NHS Foundation Trust / NHS 111 South Western Ambulance Service NHS Foundation Trust NHS 111 Exeter EX2 7HY
Posted by yankeeew97 (as ),
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