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"Excellent Care and Treatment"

About: Royal Berkshire Hospital / Trauma and orthopaedics

Having experienced a fall I was initially treated in A&E with a follow up appointment made to visit the fracture clinic.

At the initial appointment at the fracture clinic my case was overseen and taken up by one of the senior consultants.

The advice and guidance on treatment he gave was second to none and, to my surprise, was able to arrange an operation for three days later.

The day of the operation ran so smoothly with everything fully explained in advance - special thanks to the anaesthetist for her patience. After care and the overnight stay was well run and the care from nurses very efficient.

Prior to discharge a very comprehensive assessment of future treatment required was given by the physiotherapist. All in all a very positive experience and one which totally dispelled the doom and gloom portrayed in the media.

My only disappointment is that I am unable to highlight the names of those who gave exceptional care and attention.

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Responses

Response from Royal Berkshire Hospital 5 years ago
Royal Berkshire Hospital
Submitted on 10/05/2018 at 09:15
Published on nhs.uk at 12:05


Dear David

Thank you so much for your wonderful comments relating to your recent care and treatment in our trauma and orthopaedic unit.

We will pass on your review to our teams as it makes a huge difference to know that they have had such a positive impact on our patients recovery.

It is great to hear that the whole multidisciplinary team worked well together to ensure you had the right care both during your time with us and whilst you recover at home.

We really appreciate you sharing your experience with us and wish you a speedy onward recovery.

Kind regards

Lynne Buttery

Matron Trauma & Orthopaedics

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