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Stroke Recovery on Teign ward

Posted By Frendzy

"Stroke Recovery on Teign ward"

About: Newton Abbot Community Hospital

(as a carer),

The staff at Teign ward are mostly amazing such a shame the government do not have enough staff. Seat alarms not plugged in so useless hope no one has a fall! Tvs not working... 

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Responses

Response from Torbay and South Devon NHS Foundation Trust 5 years ago
Torbay and South Devon NHS Foundation Trust

Submitted on 09/05/2018 at 09:10
Published on Care Opinion at 10:39

Dear Patient,

Thank you for taking the time to post your feedback with regards to Newton Abbot Hospital with regards to alert mats, staffing and lack of working TV's.

We would like the opportunity to discuss your experience with you and try our best to resolve it.

If you are happy to talk to us about this, please contact our Patient Advice & Liaison Service (PALS) so they can look into your situation in more detail.

A PALS Officer is available in person, Monday to Friday, between 09.00am and 4.00pm. You can contact them by calling 01803 655838 or on our 24 hour freephone number 0800 02 82 037. If you get through to the voicemail service please leave your contact details and you will receive a call back within two working days. PALS can also be contacted by Text Phone on 01803 654742, or via email to tsdft.feedback@nhs.net (your email will go direct to our PALS Service).

We look forward to hearing from you so that we can address the issues you have raised.

Kind regards

Feedback and Engagement Team

Torbay and South Devon NHS Foundation Trust

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