I've been getting increasingly frustrated when trying to book a non urgent GP appointment. We now have to book online (when I've tried this, all advance appointments were booked up) or call on the day on the off chance of getting an appointment, which is not convenient for those of us who work.
Moreover, when physically in the surgery this morning, I was advised that I could not book an advance appointment with the receptionist and her colleague piped up: "Everybody's online now! "
I'm sure many elderly people are not and as I stated before, the advance appointments were booked up when I went online before.
I'm exasperated and this detracts from what is an excellent practice, once you get through the door, that is.
An audience with the pope is probably simpler to arrange!
"GP appointment booking service"
About: West Oak Surgery West Oak Surgery Mapperley NG3 6EW
Posted by Hollycat (as ),
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