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"Gate 40/theatres"

About: Pinderfields General Hospital / General surgery

(as the patient),

I had a minor operation under local anaesthetic. Booked in at gate 40 at 7am. Wasn't waiting long before being called through. Health care assistant who dealt with me was very pleasant and explained everything. The registrar who did the op and all the theatre staff were lovely. Was home by 9: 30am. Cannot complain about anything. Thank you to all involved.

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Responses

Response from Clare Blackburn, Complaints and PALS Improvement Lead, Mid Yorkshire Hospitals NHS Trust 5 years ago
Clare Blackburn
Complaints and PALS Improvement Lead,
Mid Yorkshire Hospitals NHS Trust
Submitted on 04/05/2018 at 16:01
Published on Care Opinion at 16:36


Dear Pleased pinderfields patient

Thank you for your kind feedback. Coming into hospital can be daunting for anyone so I am pleased to read that everything was explained to you.

I will pass on your lovely comments to the team as they will be thrilled to know what a positive impact they had on your overall experience.

Thank you again and I wish you a speedy recovery.

Kind regards

Clare Blackburn

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