"recent visit"

I have been a patient with this surgery 18 years now and during that time I have encountered sullen, rude receptionists and doctors who appear bored and disinterested in their consultations. Out of all the doctors, there is just two whom I feel are excellent at their jobs, caring, understanding and professional but it is often difficult to get an appointment with these two as everyone wants to see them.

I have never left a review before, even though I have at times been disappointed with my treatment. However my latest appointment left me livid. Appt was delayed and didn't get in to see the doctor till almost 40 mins later. Now I understand appointments may overrun, I don't really mind this occasionally happening but it would be nice of the doctor to then apologise for the delay, which they didn't do. Throughout my consultation I felt like the were rushing me, dismissive of my symptoms, wanting to prescribe medication that I had taken three times previously and had not worked. They were reluctant to refer me to see a specialist, even though they said that is what they would do if the third lot of medication failed to resolve problems. Very little eye contact from the doctor made me feel like they were not interested, couldn't be bothered.

To top it all off, I was made to feel as though all my mental health and physical problems were down to me having gained some weight over the past couple of years ( a time when I was going through therapy for OCD and had also lost my brother) Way to go in making your patients feel better.

I won't be seeing that particular doctor again as not the first time they have treated me this way. Not happy at all.