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Appalling service.

Story from nhs.uk

"Appalling service."

About: The Laurels Surgery

This Surgery was renowned for it's efficient service.

It is now near impossible to make an appointment.

You have to tell the receptionist what symptoms you have before you can have an appointment and then it may be a simple phone call from a Doctor.

We feel isolated and very disappointed and in the process of moving to another surgery.

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Responses

Response from The Laurels Surgery 5 years ago
The Laurels Surgery

Submitted on 16/05/2018 at 12:18
Published on nhs.uk at 13:06

Thank you for sending us your message through NHS Choices.

We are sorry to learn that we have not met your expectations on this occasion.

In order to understand your experience in greater detail and be given the opportunity to resolve any outstanding issues, please contact the Practice Manager at your earliest convenience.

Tel: 01245 380324

Thank you for your feedback.

Sidney House and The Laurels Surgeries

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