"Cataract surgery"

About: Burnley General Hospital / Ophthalmology

I had 2 cataracts removed one on the 28th Feb and one on the 24th of April 2018 and I would like to thank all staff on Ward 6 the surgeons and theatre staff for the kindness and professional service I received, from arrival to leaving I felt at comfortable and at ease as you guided me throughout the procedure I will be forever grateful to you all.

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Responses

Response from Burnley General Hospital

Thank you for providing your feedback regarding your recent cataract surgery at Burnley General Teaching Hospital.

It is lovely to receive such positive feedback about our services and the staff who treated and cared for you during your procedure.

We are delighted to pass your thanks on to them.

They will very much appreciate your feedback as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient using our services. You can either contact me (Melissa Almond) on 01254 734087 or by email at patientexperience@elht.nhs.uk

Thank you again for commenting and best wishes.

Melissa Almond

Senior Patient Experience Facilitator

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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