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"Unacceptable wait"

About: Queen Alexandra Hospital / Urology

Having arrived for an 10am appointment at 8am for a Cat scan I had to wait 6 hours to see the doctor. So even with an appointment I had to wait 4 hours with no updates or information offered

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Responses

Response from Lisa Wood, Complaints Officer, Portsmouth Hospitals NHS Trust 5 years ago
Lisa Wood
Complaints Officer,
Portsmouth Hospitals NHS Trust
Submitted on 02/05/2018 at 16:32
Published on Care Opinion on 03/05/2018 at 10:53


I am sorry that you have not had the best experience with us. Please contact the Patient Advice and Liaison Service at 0800 917 6039 or by email at PHT.PALS@porthosp.nhs.uk and let them know what has happened so they can look into things further for you.

With best wishes

Lisa

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