"One of the most distressing of my entire life"
About: Watford General Hospital Watford General Hospital Watford WD18 0HB
Posted by frequent flier
What I liked
What could be improved
My father (88) spent just over a week in the hospital during which time he was:
1, left calling for help in a toilet whilst 2 nurses chatted nearby
2, after pulling his drip out was left sitting in a chair in a pool of his own blood (I mopped it up and stemmed the flow with tissues) for 50 (fifty) minutes before his wound was dressed
3, was left in a chair with faeces all over his hands after a supervised visit to the toilet (my partner cleaned him up when we visited)
4, Had an appointment for a brain scan made for him at a hospital 20 miles away - and notification was sent to his home (whilst he was in a bed in WGH)
There is more to this list than I've written above and I have documentary/witness evidence to substantiate it. I haven't made an official complaint as, quite frankly, there's probably no point. Sadly there's no reason for the above faults, the ward (s) seemed adequately staffed - these are "no cost" problems that could be resolved with care, compassion, and consideration. Seeing my dad in Watford general hospital was a harrowing experience. He has since died in a hospice where the care was exemplary.