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"Using the rainbow room at robin house"

About: CHAS (Children's Hospices Across Scotland)

(as a parent/guardian),

We had the great opportunity to be able to take our little girl to robin house and use the rainbow room after she passed away. The place is amazing and we are greatful we had the opportunity to spend time and create memories with our little girl until we laid her to rest.

The staff are amazing and helped not only us but our other kids be able to cope and make memories with their sister. I honestly couldn’t praise the staff enough for all the support they gave us in the most difficult time of our lives.

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Responses

Response from Nicky Bridges, Associate Nurse Director, Care, CHAS 5 years ago
Nicky Bridges
Associate Nurse Director, Care,
CHAS

Responsible for care at Robin House

Submitted on 02/05/2018 at 15:16
Published on Care Opinion at 15:35


picture of Nicky Bridges

Dear Lou30

I is lovely to hear that you had such a positive experience using the Rainbow Room, at Robin House. This would have been the most difficult time of your lives, and it is good to know that the staff were able to be so helpful and supportive to you and your other children.

It sounds as though you were able to create some lovely memories of your little girl, which I am sure you will treasure forever.

Thank you for taking the time to tell us your story. I know that this can't have been easy for you. I will ensure that the team are made aware of how amazing you found them.

Best wishes

Nicky

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Response from Corinna Robertson, Family Support Manager, Family Support, CHAS 5 years ago
Corinna Robertson
Family Support Manager, Family Support,
CHAS

Manages the social workers, transition team, activities team and chaplains

Submitted on 03/05/2018 at 15:25
Published on Care Opinion at 15:40


picture of Corinna Robertson

Hi Lou30

Thank you so much for sharing your experience using the Rainbow Room in Robin House. I fully appreciate this may have been difficult. It is really helpful for us to know that you felt supported at this really difficult time.

I am really pleased that you as a family were able to make these special memories, it is so important.

Again thank you Lou30, I will let Family Support know about your experience.

Best Wishes

Corinna

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