What I liked
I was treated in A&E Sat 20 Aug which was exceptionally busy. The Reception and Triage were very short staffed (1 of each), but were polite, friendly and efficient. The two people I saw during two trips to x-ray were fantastic. The nurse was exceptional, funny, lively, put my mind at ease, made me laugh and more importantly did their job well. I got the impression they were an excellent team that were on that night. Well Done.
What could be improved
An extra Triage nurse and Receptionist.
"Came away feeling happy due to being fixed and..."
About: Royal Cornwall Hospital (Treliske) Royal Cornwall Hospital (Treliske) Truro TR1 3LJ
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››